I have a transaction that is categorized as personal and charity. However, the amount posted is green, meaning the system counts it as income. How can I change it?
Hello there, sray28.
If the bank account is connected into QuickBooks Self-Employed, we depend on what type of transaction and category the bank provides. It's possible that it's recorded as Income in your bank, thus, it shows as green in our bank feeds.
We can exclude this transactions indicated as Income and manually create it to record it as an expense. Here's how to exclude a downloaded bank transaction:
From the Transactions menu, look for the transactions that shown as Income.
Click the arrow from the right to view more details.
Check the Exclude this transaction box in bold at the bottom.
If they are manually uploaded transactions, it can be that in our Excel (CSV) file the amounts are shown as positive. Expenses have a negative sign before the amounts to indicated that money is taken out from the account. We can review the file again and add a negative symbol if they're expenses.
If there are multiple transactions that are shown as income, we can delete the transactions that are in QuickBooks Self-Employed to avoid duplicates. Then, import the updated ones again.
We can also review the Rules page to see if it's one of the reasons why there transactions that are automatically categorized.
Let me know if you need further help. I'll keep an eye on your reply. Thanks!