I have an invoice that say paid. When I click on the payment audit history, it says not deposited under deposited, and not cleared under CLR. What do I do?

Hello derek15,

It's possible that a credit was applied to the invoice automatically. This is why it shows paid. Before doing so, let's make sure to un-check the Automatically apply credits in the settings.

Here's how:

1. Go to the Gear > Account and Settings > Advanced.
2. Scroll down to Automation and un-check the Automatically apply credits option.
3. Click Save and then Done.

Once done, we can check the payment linked to that invoice by following these steps:

1. Go to Sales > Customers.
2. Click the customer's name and open the invoice. 
3. Under PAID, click the 1 payment made link and select the date link.
4. In the Receive Payment page, un-link the invoice and click Save and close. 

Then, apply the correct payment for the invoice. The following article includes a video tutorial: How to Record Invoice Payments.

You can always get back to me if you have any follow up questions. Thanks.