I have an issue with a Vendor with ACH access I can't figure out. Help.

I have a Utility that has ACH access to my bank account.  They sent a bill, I entered in as a bill.  They deducted the payment, it uploaded from my bank. I created the bill pay. matched to downloaded bank transaction. Super.  THEN they decided they made an error and charged the account early.  SO they REVERSED the ACH and DEPOSITED back into my bank.  This uploaded as a DEPOSIT into QBO.   HOW DO I CLEAR THIS?   I need it to SHOW in the vendor account, and a BANK DEPOSIT won't show.  I can't do a Credit memo as it's a BANK DEPOSIT... THEN they turned around and RE-DEDUCTED, the next day.  Now their FIRST deduction matched my payment.  so I'm left with a BANK DEPOSIT and another ACH deduction that I have nothing to match to to clear the downloaded bank transactions....   I can't figure out how to enter them in the vendor, to show the vendor ***** up and keep a papertrail of the happenings... without entering a false BILL to clear the second deduction but I can't enter a NEGATIVE bill for the deposit.  Nor can I enter a DEPOSIT as it won't show in the VENDOR transaction and clear out the false BILL to show paid.  ANY idea?  HECTOR GARCIA??? ANYONE?