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forrest-treesbyf
Level 1

I have made two estimates for the same project and I'm unable to delete the unneeded estimate.

 
1 Comment 1
BettyJaneB
QuickBooks Team

I have made two estimates for the same project and I'm unable to delete the unneeded estimate.

Hello there, @forrest-treesbyf.

 

I'd be happy to assist you with deleting the unnecessary estimate that you made in QuickBooks Online.

 

To start with, I want to ask if you receive an error message while trying to do this. Any further details are much appreciated.

 

However, here's how you can delete an estimate in the system:

  1. In the navigation bar on the left, go to Sales, then open your All Sales tab.
  2. Locate and click on the one that needs to be removed. Use the Filter button and/or other sorting options if necessary.
  3. Hit More.
  4. Select Delete.
  5. Choose Yes.

If you're unable to do this, I recommend accessing your account using a private window and delete the estimate from there. This feature doesn't use the existing cache files, which makes it a good place to test if there's an issue with the browser.

 

Here's how:

  • Press the Ctrl Shift N (Google Chrome) keys on your keyboard.
  • Press the Ctrl Shift P (Firefox or Internet Explorer) keys on your keyboard.
  • Press Control Option (Safari) keys on your keyboard.

If it was deleted successfully  then we can clear your regular browser's cache data storage. At times, the stored data can cause some odd behaviors and simply needs to be cleared from the browser. 

 

I'm including an article that goes over this in more depth and provides steps for supported browsers: Delete or disable cache and temporary internet files in your web browser.

 

Please feel free to reach out to the Community if you have any questions about QuickBooks. I'm here to help whenever you need a hand. Have a lovely day!

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