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wilkestechnologi
Level 1

I have many accouts recivable transactions showing up in my profit loss statement. how do i clear them out from a previous book keeper who never recorded the payment?

there is no record of matching the invoice to the bank feed payment on an account that is closed. the invoice was sent out but never updated. do i delete the invoice to clear accounts recievable?
1 Comment 1
MaryAnn_E
QuickBooks Team

I have many accouts recivable transactions showing up in my profit loss statement. how do i clear them out from a previous book keeper who never recorded the payment?

Hello there, @wilkestechnologi 

Let’s open the bank feed payment (deposit) entry in your Bank Register. Then post it to Accounts Receivable to clear the invoices. I'll show you how.

 

Here's how:

 

  1. From the left menu, select Accounting
  2. Choose Chart of Accounts, then find the account you deposited the payments to and click View Register.
  3. Locate and pick the correct deposit, then hit Edit.
  4. Go to Add funds to this deposit, then find the fund you need to edit.
  5. In the Receive From column, choose a customer name.
  6. In the Account box, select Accounts Receivable.
  7. Hit Save and close.

 

After editing the deposit, let's apply the deposit entry as an invoice payment.

 

Here's how:

  1. Go to the New (+) icon, then choose Receive Payment.
  2. Select the customer's name, then add the Payment date.
  3. Under Outstanding transactions, choose the Invoice you need to mark as paid. 
  4. In the Credits, select the Deposit entry and hit Save and close

 

For future reference on how to process a refund to the customer, please visit this article: How to refund a deposit and close an invoice.

 

Don't hesitate to leave a comment below if you have other questions. I'm always here to help. Take good care!

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