Hello there, @wilkestechnologi
Let’s open the bank feed payment (deposit) entry in your Bank Register. Then post it to Accounts Receivable to clear the invoices. I'll show you how.
Here's how:
- From the left menu, select Accounting.
- Choose Chart of Accounts, then find the account you deposited the payments to and click View Register.
- Locate and pick the correct deposit, then hit Edit.
- Go to Add funds to this deposit, then find the fund you need to edit.
- In the Receive From column, choose a customer name.
- In the Account box, select Accounts Receivable.
- Hit Save and close.
After editing the deposit, let's apply the deposit entry as an invoice payment.
Here's how:
- Go to the New (+) icon, then choose Receive Payment.
- Select the customer's name, then add the Payment date.
- Under Outstanding transactions, choose the Invoice you need to mark as paid.
- In the Credits, select the Deposit entry and hit Save and close.
For future reference on how to process a refund to the customer, please visit this article: How to refund a deposit and close an invoice.
Don't hesitate to leave a comment below if you have other questions. I'm always here to help. Take good care!