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Level 1

I have one item set up as a non-inventory item and I want it to post & show up as a separate line item on my P&L

All my products are set up to post to sales but I added one service and want to post that to a new income account which I set up. This new income account shows up on the trial balance and the service is also set up to post to this new income account but it posts to sales not the new account. What am I doing wrong? I have checked my chart of accounts. I have checked how it is set up in the products/service screen. I have checked the invoice settings in company settings
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QuickBooks Team

I have one item set up as a non-inventory item and I want it to post & show up as a separate line item on my P&L

Hey there, les_leyb.


I appreciate the steps you’ve taken to resolve the non-inventory item posting to the incorrect account.


To make sure I’m on the same page, I just need to gather additional information. Did you create a new income account after entering the invoice or was the transaction was made first and the account used was different?


If you created an invoice using the old income account, QuickBooks will automatically post it there. To track the transaction using the new income account, manually update the posting account since the changes don’t apply retroactively.


However, if this is not the case, I appreciate if you could provide more details.

 

Looking forward to hearing from you. Thanks in advance. Have a good one.

 

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Level 15

I have one item set up as a non-inventory item and I want it to post & show up as a separate line item on my P&L

@les_leyb

 

I have checked how it is set up in the products/service screen.

 

when you check the item screen, edit item, what account is posted to is which ever account you select as the income account. 

 

If that is correct on the item screen, then check two things, the sale date of the item is within the reports date range

and/or

the basis of the report, set the basis to accrual, that shows all sales, paid or unpaid

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