I have received payments from sources that automatically take bank fees. How to I record the fee when matching to an invoice?

Thanks for visiting us here today, @kerry34.

I have some information about bank fees. In QBO, you can record the fees from the Bank Feed Center via the Resolve|Difference option. Let me walk you through how.

1. Go to Banking and then select Banking at the top.
2. Find the payment transaction and open it. Tick the Find match radio button.
3. In the Match transaction window, mark the invoice you want to record the fees with.
4. Scroll down and enable the Resolve|Difference switch button.
5. Under Add resolving transactions section, choose your bank charge account as Category.
6. Enter the Amount and add a Memo for your reference.
7. Click Save. See the attached screenshots below.

With the above steps, you're able to match your invoices with your bank fees. Want more details? Check out this guide: Record and make bank deposits in QuickBooks Online.

I’m also adding this link here that can help in your future tasks. It contains resources to get you on the right track handling bank feeds and other banking activities.

Keep me posted if you have any other questions about QBO. I'll be delighted to be your guide once again. Take care and have a nice day.

It is giving me an error message.

Attached screenshot as the Payment amount is not showing the difference from the invoice total and won't let me resolve the difference.

Good day, kerry34. Allow me to step in and help you further in recording your bank fees and matching them to your invoice in QuickBooks Online.

Since resolving differences giving you an error message, I know another way on how you can record the bank fees and match the received payments to your invoice in QuickBooks Online.

You can record the invoice payment in full and deduct the fees when you deposit the payment. See the sample steps below.

1. Click + New in the left panel and choose Receive payment.
   
2. Choose a customer.
3. Select the invoice.
4. Hit Save and close.
   

Once done, you can manually record the bank fees when creating a bank deposit and enter the charge in a negative amount. Here's how:

1. Click + New in the left panel and choose Bank Deposits.
   
2. Select the invoice payment.
3. In the Add funds to this deposit field, choose the relevant account.
4. Enter a negative amount, under Amount.
   
5. Hit Save and close.

After that, you can go back to the Banking page and match the payment from there.

In case you want to reconcile the account, you can follow the guide in this article: Reconcile an account in QuickBooks Online. This will provide you steps on how to manually reconcile your account that's not connected to online banking.

Let me know if there's anything else you need in QuickBooks, I'll be around to help. Have a good one.