I have recurring transactions (Sales Receipt) to charge customers automatically each month. If these fail, there is no way to edit the CC info and retry. What do I do?

Hello adamculp,

We're glad to hear that you've already reached out to our support. The suggested solution is one of the convenient way to resolve failed transactions. With that being said, the system will be able to update the missing/incorrect information from the previous template.

You can also check this article how to handle failed recurring templates: How to Handle a Recurring Transaction That Did Not Run. 

Let me know if you have any questions. 

Hello, @adamculp. 

Thanks for getting back and sharing your thoughts about the resolution provided.

Failure to edit a recurring transaction usually happens if the recurring template used have problems. That's why deleting and recreating this transaction normally resolves the issue. 

If you have additional questions about your recurring transactions, please don't hesitate to reach out again in the Community. I'll be here to help.