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Level 1

I have selected my logo but am unable to save it in order to add it to invoices and such. I have check the file size and type and they are correct.

 
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Moderator

I have selected my logo but am unable to save it in order to add it to invoices and such. I have check the file size and type and they are correct.

 

Let's check to see if this a browser issue, triciaannscustom.

 

First, let's try to log in using a private browser. Here's how:

 

For Chrome, press Ctrl+Shift+N.
For Internet Explorer or Firefox, press Ctrl+Shift+P.
For Safari, hold down Command+Shift+N.

 

If it works fine, I recommend clearing your browser's cache (regular browser) to start fresh. Cache files can cause unexpected behaviors on a program when they are piled up.

 

However, if it's still not working, please switch to another browser.

 

If you need further troubleshooting steps, please refer to this article: https://quickbooks.intuit.com/community/Income-and-expenses/How-to-add-customize-and-troubleshoot-lo...

 

Don't hesitate to click that Reply button for your other concerns. Have a wonderful day!

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