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I'm having an issue with our customers with terms of net 10. QB is recognizing it COD. How can I correct? Thanks - David

 
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QuickBooks Team

I'm having an issue with our customers with terms of net 10. QB is recognizing it COD. How can I correct? Thanks - David

Hello, @david.corbin.

 

Terms denote when you expect to receive payment from a customer, or when a vendor expects to receive payment from you. The terms Net 10 means that the net amount is due within 10 days of the date on the invoice. Let's review how your terms are being set up to ensure that they're applied properly.

 

Here's how:

  1. Go to the List menu.
  2. Choose Customer and Vendor Profile Lists.
  3. Select Terms List.
  4. From the Terms List window, double-click on terms that's not working.
  5. Review the Terms details.
  6. Click Ok

Once completed, you can delete and recreate the invoice.

 

I've got these articles that you can use as reference in tracking your transactions in QuickBooks:

Don’t hesitate to leave a comment below if you have other questions. I’m always here to help.

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