Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
LIMITED TIME 90% OFF QuickBooks for 3 months*
Buy nowGood day, @fingerlakesplugg.
I'll share information on why your funds are on hold in QuickBooks and the timeframe for when you'll receive them.
Since you're new to QuickBooks Payments, the first deposited funds will be processed within five business days while we set up your account.
Once done, we'll send an email. Then, the deposits will show on your account faster.
You can read this article for more information: Learn about funds on hold in QuickBooks Payments.
However, if it reaches beyond the deposit timeframe for new accounts, I recommend contacting Merchant Services to help you check the status of your funds and account.
Feel free to follow these steps to contact them via QuickBooks Online (QBO):
Also, you might want to learn how to track the deposit speed of your account. Check out this article: Find out when QuickBooks Payments deposits customer payments.
Click the Reply button below for additional questions about tracking your paid bills. We'll be willing to help. Keep safe, and have a good one.
Just FYI, @fingerlakesplugg, QB will hold your money, as stated. However, it's not the only time they will hold it. There have been a LARGE number of QB Customers that have had QB hold there money for weeks, if not months on end, only while getting the runaround.
QB will tell people that they have sent them an email, when they haven't. They will tell you that it will only be a couple of days, when in fact it will be WEEKS. The higher the amount of the payment they are holding, the longer they will hold it.
You see, QB collects interest off of YOUR money, all while you and your business are struggling.
They don't care!! As long as they get their interest, they are happy.
Good Luck!!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here