LIMITED TIME 90% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
fingerlakesplugg
Level 1

I'm new to quickbooks. My first bill was paid and their holding it for review. How long is this process?

 
2 Comments 2
Bryan_M
QuickBooks Team

I'm new to quickbooks. My first bill was paid and their holding it for review. How long is this process?

Good day, @fingerlakesplugg.

 

I'll share information on why your funds are on hold in QuickBooks and the timeframe for when you'll receive them.

 

Since you're new to QuickBooks Payments, the first deposited funds will be processed within five business days while we set up your account.

 

Once done, we'll send an email. Then, the deposits will show on your account faster.

 

You can read this article for more information: Learn about funds on hold in QuickBooks Payments.

 

However, if it reaches beyond the deposit timeframe for new accounts, I recommend contacting Merchant Services to help you check the status of your funds and account.

 

Feel free to follow these steps to contact them via QuickBooks Online (QBO):

 

  1. Click the (?) Help icon.
  2. Choose the Search icon and enter a short description of your concern. Then, Continue.
  3. Select your preferred way to connect.

 

Also, you might want to learn how to track the deposit speed of your account. Check out this article: Find out when QuickBooks Payments deposits customer payments.

 

Click the Reply button below for additional questions about tracking your paid bills. We'll be willing to help. Keep safe, and have a good one.

Just_me
Level 11

I'm new to quickbooks. My first bill was paid and their holding it for review. How long is this process?

Just FYI, @fingerlakesplugg,  QB will hold your money, as stated.  However, it's not the only time they will hold it.  There have been a LARGE number of QB Customers that have had QB hold there money for weeks, if not months on end, only while getting the runaround.   

QB will tell people that they have sent them an email, when they haven't. They will tell you that it will only be a couple of days, when in fact it will be WEEKS.  The higher the amount of the payment they are holding, the longer they will hold it. 

You see, QB collects interest off of YOUR money, all while you and your business are struggling.  

They don't care!! As long as they get their interest, they are happy.  

Good Luck!!

 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us