I'm not able to export my company's budget vs. actuals to excel. When I click on the export icon "export to excel" is in blue and nothing happens when I click on it.

A quick browser troubleshooting can help you export your company's budget vs actual report to Excel without any issues.

An outdated cache can slow down the program. Clear your browser's cache to avoid future issues.

To begin with, click your browser below for guidance:

• Firefox
• Google Chrome
• Safari for Mac
• Safari for iPad and iPhone
• Microsoft Edge

If you're still unable to export budget vs. actuals report to Excel, consider using a different supported, and updated browser. It will avoid problems specific to the one you're currently using.

I'll share this article on how you can set long-term and short-term goals for your business by creating forecasts in QuickBooks Online Advanced. For more details, see this link: Create and manage forecasts.

If you have further questions about running reports or anything else, please don't hesitate to ask. I'm here to assist you.

Clearing the cache from my browser worked last time that I requested assistance, but this month it is not working, again.

Thanks for checking back in, @9130350363256906.

I appreciate you taking the time to try the troubleshooting steps my colleague has provided above. 

Since you're continuing to have issues, I recommend contacting our Customer Care Team. This way, one of our agents can review your account in a secure environment and investigate this matter further. They have the tools to perform a remote screenshare session to get a better view and help with additional troubleshooting.

You can use the link I'm including below to connect with our team directly:

• QuickBooks Online Support  

Please let me know if there is anything else I can assist you with. Have a wonderful rest of your day!