cancel
Showing results for 
Search instead for 
Did you mean: 
bbl_acct1
Level 1

I'm trying to make 1099s for contractors, but when I click on one contractor's info under the Payroll tab, a blank page is all I can see. I can see all other's info.

When selecting Payroll -> Contractors -> [specific contractor], I am able to see the information for each contractor but one. For one individual, I just get a blank page. Menus are still visible and accessible.
Solved
Best answer January 06, 2021

Best Answers
JamesDuanT
Moderator

I'm trying to make 1099s for contractors, but when I click on one contractor's info under the Payroll tab, a blank page is all I can see. I can see all other's info.

Let's get these pages working so you can continue processing your 1099s, bbl_acct1.

 

Blank pages are usually caused by piled up cache on your browser. Let's do a few troubleshooting steps to get rid of any cache-related concerns by following this link: QuickBooks Online doesn't load correctly or has blank pages.

 

If the vendor is still missing, I'd recommend reviewing the setup and the other related details. You can use these links as your guide to complete the process:

Let us know how this goes so we can further assist you.

View solution in original post

1 Comment 1
JamesDuanT
Moderator

I'm trying to make 1099s for contractors, but when I click on one contractor's info under the Payroll tab, a blank page is all I can see. I can see all other's info.

Let's get these pages working so you can continue processing your 1099s, bbl_acct1.

 

Blank pages are usually caused by piled up cache on your browser. Let's do a few troubleshooting steps to get rid of any cache-related concerns by following this link: QuickBooks Online doesn't load correctly or has blank pages.

 

If the vendor is still missing, I'd recommend reviewing the setup and the other related details. You can use these links as your guide to complete the process:

Let us know how this goes so we can further assist you.

View solution in original post

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us