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breapper
Level 1

I’m waiting on an invoice that was paid days ago but still hasn’t posted to my account? Any answers?

 
1 Comment 1
Michael K
Moderator

I’m waiting on an invoice that was paid days ago but still hasn’t posted to my account? Any answers?

Hey there, @breapper.

 

Thanks for reaching out to the Community. There are quite a few factors that may cause a delay in the processing of a payment to your bank account. Some of these include if this is your first payment, if the payment you received is higher than you normally process, or your bank delaying the transaction. To find out the status of your transaction, you can get in touch with our QuickBooks Payments Support Team. It's super easy to reach out and only takes a moment. Check it out:

 

  1. Sign in to your QuickBooks Online company.
  2. Click Help (?) at the top right.
  3. Hit Contact Us to connect with a live support agent.

 

That's it! I also recommend checking out this awesome article: Why are my funds on hold?

 

If you have any other questions for me, I'll be a reply away. Have a wonderful Wednesday!

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