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swoods1
Level 1

I matched a QuickBooks payment to an invoice but it went into undeposited funds. I want it to be moved to AR but when I add it..it puts it in twice.

 
2 Comments 2
Rustler
Level 15

I matched a QuickBooks payment to an invoice but it went into undeposited funds. I want it to be moved to AR but when I add it..it puts it in twice.

Paying an invoice, clears A/R and puts the funds in undeposited funds, then you use make deposits and put it in the bank

IamjuViel
QuickBooks Team

I matched a QuickBooks payment to an invoice but it went into undeposited funds. I want it to be moved to AR but when I add it..it puts it in twice.

Let me share additional details, @swoods1.

 

Let's make sure to choose the bank where the actual invoice payments were deposited in the Deposit To field in the receive payments window.

 

3028.GIF

Also, we can deposit the invoice payments from the Undeposited funds account to your desired bank account.

 

Here's how:

  1. Go to + New.
  2. Select Bank Deposit.
  3. From Select the payments included in this deposit, choose the invoice payments.
  4. Click Save and Close.

    undeposited 2.PNG

You can browse these articles for more information about how the customer cash flow works in QuickBooks Online:

Let me know if you have other questions about tracking your invoice payments. I'm always here to help.

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