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Paying an invoice, clears A/R and puts the funds in undeposited funds, then you use make deposits and put it in the bank
Let me share additional details, @swoods1.
Let's make sure to choose the bank where the actual invoice payments were deposited in the Deposit To field in the receive payments window.
Also, we can deposit the invoice payments from the Undeposited funds account to your desired bank account.
You can browse these articles for more information about how the customer cash flow works in QuickBooks Online:
Let me know if you have other questions about tracking your invoice payments. I'm always here to help.
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