I need to change an employees workers compensation classification from exempt to an assigned class. The system is not accepting the change. Can anyone help?

We'll check to see it's a browser-related issue, emsvc.

Let's start with some basic QBO troubleshooting steps. Please switch to an Incognito window. Just press CTRL+SHIFT+N.

If you're able to edit the class, you'll want to clear the browser's cache. It helps us get rid of the stored files in your browser. Using a different browser can be an option, too.

Please give us a call if you're still can't change the class.

I'll be here if you have any further concerns.