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MCSadmin
Level 1

I need to change the customer info on a sales receipt that's a part of a linked deposit. I get error messages saying I need to remove the deposit but I don't know how.

 
1 Comment 1
JenoP
Moderator

I need to change the customer info on a sales receipt that's a part of a linked deposit. I get error messages saying I need to remove the deposit but I don't know how.

I'll share the series of steps on how you can remove the deposit, MCSadmin.

 

First, delete the deposit in your bank register. Here's how:

 

  1. Go to your Chart of Accounts and look for the bank where the deposit was made.
  2. Click View Register and look for the deposit.
  3. Click on it to see more options.
  4. Select Delete and click Yes to confirm that you want to delete the transaction.

Second, go back to the sales receipt and proceed to making the changes. 

 

Lastly, don't forget to deposit the payments again to your bank to keep an accurate financial record. Here's a guide for more details: Record and make Bank Deposits in QuickBooks Online.

 

Let me know if you need more help with your income transactions. 

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