When it comes to updates to your current case, there are little details I can provide publicly for your accounts security. The Accounts team previously sent some information to you about uploading the necessary documents for your case. To complete your request, please visit https://qbo.intuit.com/app/sbg-document-management-ui/auth/home?status=ACTIVE and log in using your Intuit Account. This will allow you to securely upload documents directly into your case. If you have any follow-up questions, please reach out to me here, and I'll gladly help.