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Level 2

I need to match a bankcard deposit with a refund receipt and a sales receipt. Neither are showing up as options to match with.

 
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QuickBooks Team

I need to match a bankcard deposit with a refund receipt and a sales receipt. Neither are showing up as options to match with.

Hello there, @soparopah21.

 

You can drill down you're refund and sales receipt accounts to Undeposited Funds. 

 

  1. Go to the + New.
  2. Select Refund receipt.
  3. Click the Customer ▼ dropdown, then choose the customer you want to refund.
  4. Select the Refund From ▼ dropdown, then select the bank you deposited the payment for the invoice too.
  5. Add all products or services the customer returned in the Product or service column.
  6. Make sure to fill the quantity, rate, amount, tax, and other fields accordingly, then select Save and close.

To create and send a sales receipt, here's how:

 

  1. Click the + New.
  2. Select the Sales receipt.
  3. Choose the customer from the Customer drop-down menu.
  4. From the Deposit to drop-down, select Undeposited Funds.
  5. Fill out the rest of the sales receipt.
  6. Select Save and SendSave and New, or Save and Close.

Then, we can record a bank deposit in QuickBooks.

 

  1. Select+ New.
  2. Click Bank Deposit.
  3. From the Account drop-down▼menu, choose the account you want to deposit the money into.
  4. Select the box for each payment you want to combine. 
  5. Select Save and close or Save and new.

For more detailed steps, click this article:

 

 

Once you've done, you can Assign, categorize, edit, and add your downloaded banking transactions in QuickBooks.

 

Also, you can visit our website it provides tips with your bank feeds and reconciling accounts in QuickBooks.

 

If you have any other questions, please comment below. I'm always here to help you. Have a great day.

 

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