Thank you for bringing this to our attention, DJSTRUCKING.
I’m here to help ensure you can access the data and tools you need, but I’ll need to clarify a few things to fully understand your situation.
When you mentioned losing your QuickBooks Simple Start program, do you mean you’re unable to log in to it, or are you referring to something else? Knowing this will help us provide the appropriate solution for you.
QuickBooks Online (QBO) is a cloud-based software. Unlike the QuickBooks Desktop versions, QBO does not require installation on your computer. Instead, you access it through a web browser. Your company files are stored securely in the cloud rather than on your computer. Data, like invoices, financial records, and transactions, is not stored locally but is accessible directly through your QBO account. You can use this link to log in to your QuickBooks account: Let's get you in to QuickBooks.
When you ask to find Windows 10, could you clarify what you mean? Windows 10 is your computer's operating system, so the issue may be related to navigating your desktop or locating files.
If you manually exported files or invoices from QuickBooks to your computer and now can't find them, use the Windows search feature by pressing Windows key + S to locate files by name.
Files exported from the program or emailed attachments are saved in your computer's default Downloads folder. If you save your exports to cloud services like OneDrive, Google Drive, or an external USB drive, check there for backups.
If the issue isn’t addressed in these recommendations or you’re referring to something else entirely, please let us know.
Please leave your reply below for any additional details and concerns. We'd be glad to provide the necessary information.
