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ivone-aliaga
Level 1

I need your help. you just charged me my annual member of $233.01 It is really expense, some times I have a lot inconvenience with your service. Pls if you can lower it

 
1 Comment 1
GlinetteC
Moderator

I need your help. you just charged me my annual member of $233.01 It is really expense, some times I have a lot inconvenience with your service. Pls if you can lower it

Let me route you to the right support with your annual subscription charge, ivone-aliaga.

 

I would recommend contacting our Customer Care Support Team. They have available tools to verify your account and go over specific billing questions.

 

Here's how to contact them:

  1. Go to the ? Help icon at the top right.
  2. Click Contact Us.
  3. Enter "annual charge" as your concern, then click Let's talk.
  4. Choose either to Start a message or Get a callback.

I've included some articles which provide information into understanding subscription charges.

If you have any other QuickBooks concerns, please post them anytime here. We'll be glad to help.

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