Let me route you to the right support with your annual subscription charge, ivone-aliaga.
I would recommend contacting our Customer Care Support Team. They have available tools to verify your account and go over specific billing questions.
Here's how to contact them:
- Go to the ? Help icon at the top right.
- Click Contact Us.
- Enter "annual charge" as your concern, then click Let's talk.
- Choose either to Start a message or Get a callback.
I've included some articles which provide information into understanding subscription charges.
If you have any other QuickBooks concerns, please post them anytime here. We'll be glad to help.