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joms
Level 1

I occasionally import my invoices from external systems, this changes the invoice sequence. How can force QBO to use a regular number format when it auto-generates?

 
1 Comment 1
MadelynC
Moderator

I occasionally import my invoices from external systems, this changes the invoice sequence. How can force QBO to use a regular number format when it auto-generates?

Hello there, @joms.

 

In this case, you’ll want to contact your app provider. They can assist you further with the setup and remove the number format, so QuickBooks Online will be the one to generate the invoice number.

 

Let me share this article that contains information about managing your QuickBooks account: Help articles.

 

For any concerns you might have, please know that you’re always welcome to reach us anytime. Have a wonderful day.

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