I paid a contractor with DD this afternoon and she notified me she received 2 emails for payments. Went back into QB and it duplicated it! How do I delete one?

Hello julievvs,

Yes, your contractor will receive an email notification when the direct deposit payments are scheduled and settled. With that said, the direct deposit process can no longer be stopped.

What we can do right now, is to do an internal agreement with the contractor. They can do bank transfer or ACH to return the money.

It is not necessary to delete the duplicate check. In QuickBooks Online, we can do any of the following to offset the amounts.

• Create a bank deposit when you receive the money back from your contractor.
• Create a journal entry. You might need to consult your accountant about this.

Here's how to create the bank deposit:

1. Click the + New button and select Bank deposit.
2. Select the affected bank in the Account field and enter the deposit date.
3. Go to the Add funds to this deposit section.
4. Enter the contractor in the RECEIVED FROM column.
5. Enter the expense account in the ACCOUNT column.
6. Enter the AMOUNT and click Save and new.

Here's how to create the journal entry:

1. Click the + New button and select Journal entry.
2. Enter the Journal date.
3. Credit the expense account and associate the contractor.
4. Debit the affected bank account.
5. Click Save and close.

Also, you can browse this article to know more about the Contractor Direct Deposit.

You can always get back to me if you require additional help with this. Have a great day!