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I paid bills and printed checks last night, today the bills show as paid but I do not see the checks in register. How to correct this?

 
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Best answer a month ago

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Re: I paid bills and printed checks last night, today the bills show as paid but I do not see the...

Thanks for the reply James,

I found the problem, somehow the check paid date was set to 7/31/19 versus yesterday's date of 11/5/19. I didn't think to go that far back in the register. I found this by accident when looking for another check around that time. 

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Re: I paid bills and printed checks last night, today the bills show as paid but I do not see the...

Hello fetcher-engineer,

 

It's possible that the bill payment was associated to a different account. I'd recommend reviewing the other bank registers.

  1. In the Chart of Accounts page, look for the other bank accounts.
  2. Double-click the account and look for the bill payment.
  3. Double-click the bill payment. It will open the Bill Payments window.
  4. Correct the affected BANK ACCOUNT.
  5. Click Save & Close.
  6. Select Yes to confirm the action.

Another way to locate the bill payment is through the Vendors Center.

  1. Click Vendors at the top menu and select Vendor Center.
  2. Click the vendor profile and go to the Transactions tab.
  3. Look for the bill payment and correct the details.

You can use the Find option to look for the bill payment, too. Here's how:

  1. Press Ctrl + F keys on your keyboard. This will  open the Find window.
  2. Go to the Advanced tab.
  3. Select Transaction Type > Bill Payment as filters.
  4. Double-click the bill payment and correct the information.

You can follow the way that benefits you more in correcting the bill payment.

Level 1

Re: I paid bills and printed checks last night, today the bills show as paid but I do not see the...

Thanks for the reply James,

I found the problem, somehow the check paid date was set to 7/31/19 versus yesterday's date of 11/5/19. I didn't think to go that far back in the register. I found this by accident when looking for another check around that time. 

View solution in original post

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