I payed a vendor 30500, the inoive was really 30000. Then they transferred back 500. How is the right way to register on Quickbooks SIMPLE START?

I'm here to help you record a vendor refund in QuickBooks Online, sales219.

Since creating vendor credits is unavailable in a Simple Start version, you can use the Bank Deposit feature to record the refund.

Here's how:

1. Go to the + New icon.
2. Select Bank Deposit.
3. In the Account drop-down menu, select the account where you got the refund.
4. In the Add funds to this deposit section, fill out the following fields:
   • Received from: Select the vendor who gave you a refund.
   • Account: Select Accounts Payable. Important: You need to pick Accounts Payable so you can tie the refund to the vendor credit. This may seem a little strange, but it’s the best way to do this.
   • Payment method: Enter the method your vendor used to refund you.
   • Amount: Enter the amount of your refund.
5. Once done, click on Save and close.

I also encourage you to seek assistance from your accountant so you'll be guided with the correct posting account to use.

If you'd like to explore the other QuickBooks Online versions, you can try our sample company test drive. Doing so helps you find features that suit your business needs.

Please let us know if there's anything else we can do for you. This way, we'll be able to get back to you as soon as possible.