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I'm here to help you record a vendor refund in QuickBooks Online, sales219.
Since creating vendor credits is unavailable in a Simple Start version, you can use the Bank Deposit feature to record the refund.
I also encourage you to seek assistance from your accountant so you'll be guided with the correct posting account to use.
If you'd like to explore the other QuickBooks Online versions, you can try our sample company test drive. Doing so helps you find features that suit your business needs.
Please let us know if there's anything else we can do for you. This way, we'll be able to get back to you as soon as possible.