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CB134
Level 1

I plan on a less expensive plan for the coming year for QB I want to stop auto pay

I have until Tuesday to stop the autobill to my credit card.  I don't want to renew now because I am going to a lesser plan and I want to avoid the $1,000 charge for the update on my current software.   I would just like to stick with my current software until I can I contact sales.  

2 Comments 2
Tori B
QuickBooks Team

I plan on a less expensive plan for the coming year for QB I want to stop auto pay

Thanks for taking the time to reach out to the QuickBooks Community, @CB134.

 

How's your day going so far? I hope it's been great. 

 

For this one, I recommend contacting our Customer Care Team. This way, one of our agents can review your account in a secure environment and make any necessary changes to your payment. You can use the link I'm including below to connect with our team directly.

 

 

I also want to mention that you can manage your subscription using the CAMPS website at any time: CAMPS. For more information about using the CAMPS website, please check out this guide: Change, manage, or update your Intuit account with CAMPS.

 

Please let me know if there is anything else I can assist you with. I'm happy to help out. Have a good one!

Chrea
Level 8

I plan on a less expensive plan for the coming year for QB I want to stop auto pay

@CB134 

You have QB Desktop Pro Plus for single user, correct?

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