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JuliaMikkaelaQ
QuickBooks Team

I prepared my 1099s but my contractors have not received them. How can I check the status? Did I miss something?

Hi there, ALLRIGGS. 

 

I'm aware of how crucial it is for your contractors to get their 1099 forms via mail. Allow me to briefly discuss the matter with you.

 

Typically, the 1099 forms are postmarked or sent out by January 31st. However, the arrival time can differ based on the United States Postal Service (USPS) and the contractor's location. If your contractor hasn't received their 1099s yet, it may be due to delivery delays or unexpected and unforeseen circumstances. 

 

With this, I recommend contacting our Customer Online Support to inquire about the forms' status. Our team can help track the forms and ensure prompt delivery to the contractors. Here's how you can reach them: 

 

  1. Go to the Help menu and select the Search tab.
  2. Then, click Contact Us.
  3. Then, enter a brief description of your concern and select Continue.
  4. Lastly, choose either Start a Chat or Get a Callback to start connecting with them.

 

In the meantime, you might consider printing a copy of the 1099 forms and sending it to your contractors as an alternative. 

 

Moreover, if you invited your contractors to enter their W9 information, they can create a free QuickBooks Self-Employed account, which they can use to review their 1099 forms after you've filed them. For more details about this, you may refer to this article: Fill out a W-9 and view your 1099-MISC in QuickBooks Self-Employed.

 

You can also visit our Tax forms page for more insights about adding and managing your tax forms.

 

Please keep us posted by replying here in the thread if you have questions or concerns about 1099 forms or other QuickBooks-related queries. I'll be here to help you and get you back to business. Take care!

LisaAv
Level 1

I prepared my 1099s but my contractors have not received them. How can I check the status? Did I miss something?

My co tractors just reported that they received duplicate copies of their 1099s emailed to them on May 1st.  They are quite upset as they received them earlier this year too.  How is this possible?  Could I have triggered these duplicates being sent somehow? 

Aldren18
QuickBooks Team

I prepared my 1099s but my contractors have not received them. How can I check the status? Did I miss something?

I can imagine the inconvenience this has caused you and your contractors, @LisaAv. I'd like to provide some clarification and guidance on this unusual situation.

 

It's important to acknowledge that accidental duplicate sending of 1099 forms can happen. It's possible that the forms were inadvertently sent out twice. In such a scenario, if the duplicates contain identical information, I would suggest notifying your contractors to disregard one of the duplicates.

 

If you have received two copies of the 1099 form, and they contain different information, such as varying amounts or details, it is possible that one of the copies was double-printed by our third-party provider, who was responsible for sending out the 1099 forms. In this case, I suggest that you get in touch with the IRS directly to resolve the issue.

 

We appreciate your patience and understanding during this time. Our team is dedicated to resolving this issue and providing you with the best possible service. If you require any further assistance, please don't hesitate to reach out to us. We're here to help.

CleanH2O
Level 2

I prepared my 1099s but my contractors have not received them. How can I check the status? Did I miss something?

This is still happening in 2025. I processed the 1099s on Jan 10 and QBO reported the status as "Mailed." But none of the contractors received them until Feb 1 at the earliest. Once again Intuit is downright lying.

KimberlyS
QuickBooks Team

I prepared my 1099s but my contractors have not received them. How can I check the status? Did I miss something?

Hello there, CleanH2O. We want your experience with QuickBooks Online to be seamless and stress-free, especially when dealing with 1099s. I'll help you connect with the right support team to ensure your contractors receive their forms.

 

A copy of the federal and state 1099s will be processed and postmarked to your contractor by January 31 (2025) if you e-file using our 1099 e-file service. Aside from that, you'll have to submit your e-filing on or before January 27 (2025), before 5:00 PM PT.

 

Since you can see the "Mailed" status in QuickBooks and your contractor hasn't received their 1099s yet, I recommend contacting our technical support team for follow-up. They have the necessary resources to ensure forms are mailed out accordingly.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Select (?) Help and proceed to the Search tab.
  3. Key in a question or topic from the designated field, then click Contact Us at the bottom of the Help panel.
  4. Choose Chat or Callback to talk with an expert.

 

As you initiate the process above, please observe their support hours for convenience.

 

Additionally, you can access the forms and payments you've just submitted using our software. If you need to make necessary revisions, utilize this material as your guide: Correct or change 1099s in QuickBooks.

 

Please revert to this thread for additional questions or clarifications regarding federal and state 1099s in QuickBooks Online. We'll be right here, always willing to help when you need a hand.

Sara Lavan
Level 1

I prepared my 1099s but my contractors have not received them. How can I check the status? Did I miss something?

Same!!! Spent so many hour on this- and pay so much for this service that was supposed to make things easier! I will be exploring other options for sure! Thanks for the tip about filing a complaint!

 

Sara Lavan
Level 1

I prepared my 1099s but my contractors have not received them. How can I check the status? Did I miss something?

Great idea! Third day in a row. Been on phone 30 min just while agent and a filling out an escalation report!!!!!!! I spend  

so much money to make things easier now losing money and time. Not acceptable. Will be looking elsewhere for service next fiscal! 

MelissaW15
New Member

I prepared my 1099s but my contractors have not received them. How can I check the status? Did I miss something?

This is happening to me as well.  I have had to spend extra time downloading my contractors 1099s and emailed it to them.  This is a service that I paid for to help run my business and it is creating more work for me.

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