Connect with and learn from others in the QuickBooks Community.
Thanks for posting here in the Community, @cvaughn.
Let me route you to our best support available so this gets addressed right away. I recommend getting in touch with or support team.
From there, they can securely check your QuickBooks Online (QBO) account and confirm the legitimacy of the email you received. To reach them, you can follow these steps:
You can also want to check our support hours to ensure we address your concerns on time.
I also encourage checking our Account management page to learn some tips and tricks on managing your QBO account.
If ever you need anything else, you can always get back to us anytime. Our door is always open to serve you. Take care and have a great day!