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jeanne9
Level 1

I recently changed from QB Desktop to on-line. How do I clear an invoice pending to pay on the online version?

I am using the desktop version to print my checks. Then record it in the online version.
1 Comment 1
ShiellaGraceA
QuickBooks Team

I recently changed from QB Desktop to on-line. How do I clear an invoice pending to pay on the online version?

Hello @jeanne9,

 

You'll have to record the payment by clicking the receive payment button to close the invoice. Let me guide you how.

 

  1. Go to Sales, then All Sales.
  2. Select Open Invoices.
  3. Click the pending invoice to open, then hit Receive payment.
  4. In the Receive Payment page, snap the Save and close button.

Please see these handy articles for more information about:

I'm also adding our page about income and expenses for more tips and recommendations.

 

Please leave a comment anytime if you have questions or concerns. I'll be here to help. Thanks for dropping in and have a great weekend.

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