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info-deesglamour
Level 1

I sent 2 invoices to 2 different clients. I received a message that i got paid. I can't find who made the payment and how much was paid. How can I see that. Thank you

 
1 Comment 1
ShiellaGraceA
QuickBooks Team

I sent 2 invoices to 2 different clients. I received a message that i got paid. I can't find who made the payment and how much was paid. How can I see that. Thank you

Hello there, @info-deesglamour.

 

I'll share the steps on how you can view your customer payments. You can log in to the Merchant Service Center to see the status and processed payments. This is where you'll find the complete record of your payment activity from all of your QuickBooks products.

 

Here's how:

  1. Sign in to the Merchant Service Center.
  2. Go to Activities & Reports and then select Deposits (see the image below).
  3. Choose the date range in the Dates field.
  4. Click Search
  5. Hit the arrow ▼ in the Fee column to see the individual payments that are part of a deposit.

 

 

With the above steps, you're able to trace whose customer made a payment. To know the details about customer payments, check out these articles below:

 

 

I'm also adding this link here in case you need help with other payment tasks. Feel free to browse for responses that suit your concern.

 

Drop a comment below if you still have questions or concerns with payments. I'll be around to help. Take care and have a great day ahead.

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