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I update my profile into a new name and email address, but the opening board and new activity still show the old name. how to change this?

 
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Re: I update my profile into a new name and email address, but the opening board and new activity...

Thanks for posting here in the Community, chloe7.

 

Are you referring to the company name and email address on the Client's section of QuickBooks Online Accountant? If so, I'll help make sure the updates you've made appear on the profile.

 

When changing these details from the Company Settings, make sure to click the Save and Done buttons. Here's how:

  1. Sign in to QuickBooks Online Accountant.
  2. Go to the Gear icon and choose Company Settings.
  3. Update the Company name, click Save.image.png
  4. Then, change the Company email.
  5. Hit Save and Done.

image.png

Please visit this article for additional details: Change business name, contact info, or tax ID.

 

I'm always here if you need anything. Just leave a comment below and I'll jump right back to help.