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Level 1

I use software for my ecommerce site, post invoices into QB and then print or email them. The line items will not print every line. Can I increase the block size?

 
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QuickBooks Team

I use software for my ecommerce site, post invoices into QB and then print or email them. The line items will not print every line. Can I increase the block size?

I'm here to assist you in customizing your invoices, jweber1.

 

I'd like to know first what specific data on the invoice isn't printing. Meanwhile, you can follow these steps to make sure that we select the option to include it when you print the invoice.

  1. From the Lists menu, select Templates.
  2. Double-click on the template you're using, then select Additional Customization button.
  3. Go to Columns tab. Locate which information isn't printing and check the box under Print column.
  4. Hit OK twice to save it.

Also, I can show you how to adjust the column width if this what you're referring with. Double-click again the invoice template you're using:

  1. Select the Layout Designer button.
  2. Click on the field and drag the edge to adjust it.
  3. Hit OK to save it.

Here's the article you can read to about customizing form templates. I'd like also to share this link about creating custom email templates in QuickBooks Desktop.

 

Please post again if you need further assistance. I'll be glad to help you.

Highlighted
Level 1

I use software for my ecommerce site, post invoices into QB and then print or email them. The line items will not print every line. Can I increase the block size?

We add a detailed description and or specific instructions in a comment line under the line item in our software. Once I post the invoices into QB and print them it only shows two lines of the comments. Sometimes there are up to 10 lines that I need to show. I've increased the length of the description but what I really need is a way to increase the block size of the line to print all the lines on the ticket.

Highlighted
Moderator

I use software for my ecommerce site, post invoices into QB and then print or email them. The line items will not print every line. Can I increase the block size?

I appreciate the details you shared, @jweber1.

 

The printed characters in the line items of your invoices are limited. This is the reason why only certain words came out even if you expanded the field via  Layout Designer. You can read through this article to learn more: Character limitations for fields in QuickBooks.

 

But don't worry, I'll pass along your request to our product developers. For updates, check out the following links below for reference:

Let us know in the comments if you have any other questions. Always around ready to help.

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