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mrozema
Level 2

I use Zoho Inventory. I have set up the integration in Zoho. The products inventory amount in QBO however doesn't seem to sync with Zoho Inventory. Anybody who can help?

I have setup the integration with QBO in Zoho. The invoice is made and confirmed in Zoho. In Zoho the inventory has been adjusted to the invoice accordingly. In QBO however, the inventory remains unchanged. Anybody familiar with this?
4 Comments 4
Mark_R
QuickBooks Team

I use Zoho Inventory. I have set up the integration in Zoho. The products inventory amount in QBO however doesn't seem to sync with Zoho Inventory. Anybody who can help?

Hi there, @mrozema.

 

I want to make sure your concern is taken take of, and I'd like to redirect you to the best support group available to get this addressed right away.

 

QuickBooks Online (QBO) only depends on the information sync from a third-party application. Since the inventory remains unchanged even it's adjusted, I recommend reaching the Zoho Inventory customer support. This way, they can provide some information on how the product inventory syncs in QBO. They can also confirm if it uses inventory products or a default sales item for all invoices.

 

As always, you can visit our QuickBooks Community help website if you need tips and related articles in the future. 

 

I'm still open to your replies. If you have other concerns with QBO, don't hesitate to include them. Have a great day ahead!

Fiat Lux - ASIA
Level 15

I use Zoho Inventory. I have set up the integration in Zoho. The products inventory amount in QBO however doesn't seem to sync with Zoho Inventory. Anybody who can help?

@mrozema 

Afaik, Zoho Inventory only supports their own accounting app. You have to use a connector to integrate with your QBO account.

https://go.zoho.com/H3R

 

mrozema
Level 2

I use Zoho Inventory. I have set up the integration in Zoho. The products inventory amount in QBO however doesn't seem to sync with Zoho Inventory. Anybody who can help?

I contacted Zoho:

"As of now we can sync Invoices to QBO but it won't change the stock in QBO. When an Invoice or Bill syncs to QBO, the items will be created in QBO as Non-Inventory. The stock details needs to be checked from Zoho Inventory itself"

mrozema
Level 2

I use Zoho Inventory. I have set up the integration in Zoho. The products inventory amount in QBO however doesn't seem to sync with Zoho Inventory. Anybody who can help?

I contacted Zoho:

"As of now we can sync Invoices to QBO but it won't change the stock in QBO. When an Invoice or Bill syncs to QBO, the items will be created in QBO as Non-Inventory. The stock details needs to be checked from Zoho Inventory itself."

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