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Good morning, @nuvu.
I'm happy to show you the process of viewing your inactive customers! Here are the steps:
If these are steps you have already tried, please let me know so we can explore other options. Have a fantastic day!
I didn't see an active status option.
Happy Friday @CDMS.
Thanks for dropping into the Community. I’m glad you found us! I’d be happy to help you view your inactive customers. Depending on which version of QBO you have, the naming could be different.
If you don’t see an “active” option, you should have a “deleted” option in the filter. Try these easy steps:
This will get you a list of all inactive(deleted) customers. If you want a list of ALL customers, active and inactive, you can select ALL in the drop-down to have a complete customer list.
Let me know if you have any other questions about finding your customers or anything else. I’m here for you any time.
Enjoy your weekend!