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patrickmurray
Level 2

I've turned on multi-currency, but cannot select euro for a customer. There is no drop down under "This Customer Pays In". Is there another step I missed?

 
Solved
Best answer February 06, 2020

Best Answers
ChristieAnn
QuickBooks Team

I've turned on multi-currency, but cannot select euro for a customer. There is no drop down under "This Customer Pays In". Is there another step I missed?

Hi there, patrickmurray.

 

The This Customer Pays with me menus won't appear if you've created transactions before turning on the multi-currency.

 

I suggest creating a new customer with the same info. Before doing that, you'll need to add extra characters to the name to avoid duplicate customers.

 

Here's how:

 

1. Click Sales at the left panel.

2. Choose Customers tab and click the New customer button.

3. Enter the first name, last name with extra characters and other necessary fields.

4. Select Payment and billing button.

5. Choose Euro currency in the This customer pays me with drop-down list.

 

I attach a screenshot below for visual reference.

 

 

You may refer to this article how turning on multi currency effects on the accounts and balances on your company file: About Multicurrency.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

View solution in original post

2 Comments
ChristieAnn
QuickBooks Team

I've turned on multi-currency, but cannot select euro for a customer. There is no drop down under "This Customer Pays In". Is there another step I missed?

Hi there, patrickmurray.

 

The This Customer Pays with me menus won't appear if you've created transactions before turning on the multi-currency.

 

I suggest creating a new customer with the same info. Before doing that, you'll need to add extra characters to the name to avoid duplicate customers.

 

Here's how:

 

1. Click Sales at the left panel.

2. Choose Customers tab and click the New customer button.

3. Enter the first name, last name with extra characters and other necessary fields.

4. Select Payment and billing button.

5. Choose Euro currency in the This customer pays me with drop-down list.

 

I attach a screenshot below for visual reference.

 

 

You may refer to this article how turning on multi currency effects on the accounts and balances on your company file: About Multicurrency.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

View solution in original post

patrickmurray
Level 2

I've turned on multi-currency, but cannot select euro for a customer. There is no drop down under "This Customer Pays In". Is there another step I missed?

That did it. Thank you!

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