I hate to hear you've had a difficult time getting the assistance you need, clscody.
You're welcome to ask any questions you may have here in the Community. There are many product experts and fellow QuickBooks users who would be happy to lend a hand. Additionally, you may want to consider a QuickBooks ProAdvisor. ProAdvisors are certified in different QuickBooks platforms and would be able to provide tailored assistance for your specific needs. You can find one in your area by searching the ProAdvisor site.
Please feel free to reach back out if you have any other questions. Help is only a comment or post away.
