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I would like a refund for the renewal that you charged me for. We did not use the app or the service last year. Can you issue a refund

 
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Moderator

I would like a refund for the renewal that you charged me for. We did not use the app or the service last year. Can you issue a refund

Hello there, byarsfamilyfarm.

 

Let me route you to our specialist to check this matter. There are things that we'll need to figure out in a secure environment, like making sure that your subscription is totally canceled and others.

 

To guide you further with this, please consider following the steps below to contact. This way, our support team can help you and might do something about it.

 

  1. Click Help and select Contact us in the pop-up window.
  2. Enter request a refund inside the What can we help you with? box and then, Let's talk.
  3. Select Get a call back. Check out this article to know our specialist work schedule. Please go to the QuickBooks Online section to view further details. 

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Know that you're always welcome to post your concerns in the Community. You can ping me anytime you need assistance with QuickBooks Online. Take care!

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