Connect with and learn from others in the QuickBooks Community.
Hello there, byarsfamilyfarm.
Let me route you to our specialist to check this matter. There are things that we'll need to figure out in a secure environment, like making sure that your subscription is totally canceled and others.
To guide you further with this, please consider following the steps below to contact. This way, our support team can help you and might do something about it.
Know that you're always welcome to post your concerns in the Community. You can ping me anytime you need assistance with QuickBooks Online. Take care!