If I choose the method "Refund for goods or services that didn't satisfy the customer". Do I also have to "Pair the check with a credit?"
In the help question "Record a customer refund" It is unclear if after I create a refund receipt, which automatically put a check to print in my register, if I then need to "pair the check with a credit". Can someone please clarify? (BTW, in this case a customer prepaid for a project that did not end up happening, so we needed to refund that customer).