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If I took checks to the bank and made a deposit from my customers, and then went into QB and went to the invoice and selected paid, am I making duplicate payments in QB?

 
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QuickBooks Team

If I took checks to the bank and made a deposit from my customers, and then went into QB and went to the invoice and selected paid, am I making duplicate payments in QB?

Good afternoon, @seth-lengel112 

 

I'd be delighted to share some resources on how you can receive your customer's payments and deposit it to your connected bank account in QuickBooks. Let's get started.

 

You have different ways to record your customer's invoice payment:

In all of these options, you may deposit the amount directly to your bank account instead of using the Un-deposited Funds account. Just make sure to select the desired bank account on the Deposit To section. 

 

On the other hand, if the bank account where the invoice payments are deposited and posted is connected with QuickBooks, your bank transactions will be downloaded automatically in the system. You can see these transactions listed under the For Review section of your screen.

  1. Go to Banking.
  2. Select the Banking tab.
  3. Choose the bank account.
  4. Under the For Review tab, you'll see a list of your downloaded bank transactions.
    • Click the Add button if the transaction doesn't have a similar one that you've manually added.
    • If the system finds a match to the downloaded transaction, it will be displayed on the Categories and Actions column.
    • Open the match transactions to review the details. Once verified, click on the Match.

By matching transactions, you'll avoid getting duplicate records of your transaction in the bank register.

 

You can always get back to us here in the Community if you have other questions about receiving payments and depositing it in QuickBooks. I'm always here to help.

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Community Champion

If I took checks to the bank and made a deposit from my customers, and then went into QB and went to the invoice and selected paid, am I making duplicate payments in QB?

Workflow proper and improper

 

Improper> go to invoice and simply mark it paid. You HAVE to match with downloaded review items.

Proper> Receive Payments and if you are batch depositing at bank, post to Undeposited Funds and then Create Deposit in QB to match what you did at the bank.

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