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In Expense view, how do I save change to category. There doesn't seem to be a 'save' button anywhere and if I X out I lose the change. Thanks.

 
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Best answer 11-03-2019

Accepted Solutions
QuickBooks Team

Re: In Expense view, how do I save change to category. There doesn't seem to be a 'save' button a...

Hello veronica-alweiss,

 

There are factors that could affect why you can't see the save button. Let me share them with you to get this resolved.

  • The browser's zoom settings.
  • The computer's display settings.

To get started, let's verify the browser's zoom settings. Here's how:

 

Mozilla Firefox

  1. If the page is bigger than the browser window, hold down the Ctrl key on your keyboard and the minus (-) key repeatedly to zoom out and make the page smaller. Ctrl and the plus (+) key will zoom in and make the page larger.
  2. If you have a wheel on your mouse, you can also hold the Ctrl key down then move the mouse wheel forward or back.This will work on any page that is either too big or too small, not just QuickBooks Online.

Google Chrome

  1. On the upper right, select the menu icon (it looks like a three-dotted line).
  2. From the menu icon, locate the Zoom option.
  3. When you find that the page is bigger than the browser window, select the minus (-) icon to zoom out and make the page smaller or choose the plus (+) to zoom in and make the page larger. It should be set to 100% or lower to display the full page.
  4. This will work on any page that's either too big or too small, not just QuickBooks Online. If this doesn't solve the problem, proceed to the next step.

To display all pages properly, QuickBooks Online requires these settings:

  • Screen resolution set to 1024x768 or higher
  • Dots-per-inch (DPI) set to "Normal" or "100%"

It is recommended to maximize the browser window when working with QuickBooks Online, particularly if your resolution is 1024x768.

 

Here's how you can check the settings: 

  1. Right-click any blank spot on the desktop then choose Screen Resolution. Make sure that the screen resolution is set to 1024x768 or higher.
  2. Select Make text and other items larger or smaller and make sure that the DPI is set to Smaller - 100%.

Once done, open an expense account and check the Save button towards the bottom. Please see attached screenshot.

 

If in case you want to use class tracking for your expense account, you can use this article for future reference: Get started with class tracking in QuickBooks Online.

 

Stay in touch if you have other concerns. I'll be around to help.

 

expense.JPG

View solution in original post

2 Comments
QuickBooks Team

Re: In Expense view, how do I save change to category. There doesn't seem to be a 'save' button a...

Hello veronica-alweiss,

 

There are factors that could affect why you can't see the save button. Let me share them with you to get this resolved.

  • The browser's zoom settings.
  • The computer's display settings.

To get started, let's verify the browser's zoom settings. Here's how:

 

Mozilla Firefox

  1. If the page is bigger than the browser window, hold down the Ctrl key on your keyboard and the minus (-) key repeatedly to zoom out and make the page smaller. Ctrl and the plus (+) key will zoom in and make the page larger.
  2. If you have a wheel on your mouse, you can also hold the Ctrl key down then move the mouse wheel forward or back.This will work on any page that is either too big or too small, not just QuickBooks Online.

Google Chrome

  1. On the upper right, select the menu icon (it looks like a three-dotted line).
  2. From the menu icon, locate the Zoom option.
  3. When you find that the page is bigger than the browser window, select the minus (-) icon to zoom out and make the page smaller or choose the plus (+) to zoom in and make the page larger. It should be set to 100% or lower to display the full page.
  4. This will work on any page that's either too big or too small, not just QuickBooks Online. If this doesn't solve the problem, proceed to the next step.

To display all pages properly, QuickBooks Online requires these settings:

  • Screen resolution set to 1024x768 or higher
  • Dots-per-inch (DPI) set to "Normal" or "100%"

It is recommended to maximize the browser window when working with QuickBooks Online, particularly if your resolution is 1024x768.

 

Here's how you can check the settings: 

  1. Right-click any blank spot on the desktop then choose Screen Resolution. Make sure that the screen resolution is set to 1024x768 or higher.
  2. Select Make text and other items larger or smaller and make sure that the DPI is set to Smaller - 100%.

Once done, open an expense account and check the Save button towards the bottom. Please see attached screenshot.

 

If in case you want to use class tracking for your expense account, you can use this article for future reference: Get started with class tracking in QuickBooks Online.

 

Stay in touch if you have other concerns. I'll be around to help.

 

expense.JPG

View solution in original post

Level 1

Re: In Expense view, how do I save change to category. There doesn't seem to be a 'save' button a...

 T H A N K   Y O U ! ! !

 

That worked. :)

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