I can help you have the search feature work, @Patti Elliott.
To start, we can perform some troubleshooting steps to fix this. There are times that the browser is full of frequently accessed pages, thus causing some unusual responses. Let's log in to your account using a private browser. This mode will not save any history, making it a great place to identify browser issues.
Access your QBO account in a private/incognito browser. You may use these shortcut keys that I've listed below:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
Then, try to use the search feature. If it shows, go back to your regular browser and clear the cache to delete stored site data and improve the system performance. Also, you can use other supported browsers. It could be that the one you're currently working on has a temporary problem with QuickBooks.
I've also added this article to guide you more in using projects in QuickBooks Online: Set up and create projects.
Let me know if you have other concerns. I'll be more than happy to lend a helping hand. Have a blessed day.
