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Level 1

Inactive Account functioning as Active Account

20100 Grants Payable account – Not in Chart of Accounts – has been made inactive


When entering a bill - any account entered goes to 20100 in the check register & report.

Example: 65050 Telephone, Communications shows up in the check register report as 20100 but still listed on the bill entry form.


When looking at the 65050 account the bills all show up in this account.


It also shows up in the 20100 account.


It appears that the account is not Inactive & some default is putting things there.


Any Ideas?


RE: Desktop version


Thanks - GregH

1 Comment 1
QuickBooks Team

Inactive Account functioning as Active Account

Hi, @GregH!


Let's check your account preferences, see if your 20100 account was set in default use, and fix this from there.

  1.  Go to the Edit menu.
  2. Select Preferences.
  3. Select Checking and click on My Preferences.
  4. On the other hand you may use the 65050 as your default account for it to appear in the check register.
  5. Click Okay.

To add, if you want to pull up and customize your reports in the future, you may refer to this article: Understand Reports.


Please let me know if you have additional queries. I'm more than willing to help you out. Have a prosperous day! 



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