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Invoice page is not letting me produce invoices- won't stop "reloading/refreshing"

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QuickBooks Team

Re: Invoice page is not letting me produce invoices- won't stop "reloading/refreshing"

I'm here to help ensure you'll be able to create invoices in QuickBooks Online (QBO) successfully, @amirtoptier.


The problem is maybe browser or cache related. To start, you can try logging in your account using a private browser or another supported browser and try producing invoices from there.


To access your account using a private browser, you can use either of these shortcuts keys:


  • Google Chrome: press CTRL  Shift N
  • Mozilla Firefox: press CTRL  Shift P
  • Internet Explorer: press CTRL  Shift P
  • Safari: press Command Shift N

If you're able to create invoices using a private browser, I suggest clearing the cache of the regular browser you're using. The cache can be bogged down with older data which causes performance issues while working with QBO.


For the detailed steps, you can check this article: How do I clear my browser cache and temporary Internet files?.


You can also check this article for additional reference about creating invoices in QBO: Create an invoice.


Please feel free to leave a comment below if you have any other questions about creating invoices in QuickBooks. I'll always be happy to help!