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tmccar
Level 1

Invoice shows part payment received

I have invoiced a customer with the wrong hourly rate. The invoice total was €5020 and to rectify this,  I issued a credit note for this amount.

   But when I opened the invoice to edit it with the correct hourly rate, it says that a part payment of  €2000 has been received today. 

Solved
Best answer April 09, 2019

Best Answers
TaliaI
QuickBooks Team

Invoice shows part payment received

Hello tmccar,

 

Welcome to the Community - thank you for your question!

 

If part payment was not received on this transaction, you can delete this. Open the payment and select more, then delete. The transaction will then show as open.

 

Thanks,

 

Talia

View solution in original post

2 Comments
TaliaI
QuickBooks Team

Invoice shows part payment received

Hello tmccar,

 

Welcome to the Community - thank you for your question!

 

If part payment was not received on this transaction, you can delete this. Open the payment and select more, then delete. The transaction will then show as open.

 

Thanks,

 

Talia

View solution in original post

tmccar
Level 1

Invoice shows part payment received

Thanks Talia, that works.

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