Is anyone else experiencing a problem this week of clients not being able to see the invoices you sent out?
Hello there, allprohandy.
I've checked our records and haven't seen any reported cases similar to yours. To better isolate this, let's resend the invoices if they can now receive the transaction. I'll show you how:
Go to the Sales from the left navigation tab.
In the All Sales tab or customer's profile, choose the Invoice that you want to resend.
Click on Saveandsend (instead of Save and close).
If the same issue happens, please contact us directly. Our representatives can create an investigation for this issue. Please note that our Support Team is available from 6:00 AM until 6:00 PM on weekdays and 6:00 AM until 3:00 PM on Saturday.
You can reach us through the contact details provided below.