I'll work with you to resolve this viewing/editing transactions error you have in QuickBooks Online (QBO), @tbradley.
This screen/display error you get when viewing/editing a transaction can sometimes be caused by the browser's overtime collection of data from frequent page visits. To isolate this matter, you can perform some troubleshooting steps.
You can start by pulling up your QuickBooks Online (QBO) account using a private browser (incognito). Here's how:
- Press Ctrl + Shift + N (Google Chrome)
- Ctrl + Shift + P (Firefox)
- Control + Option + P (Safari)
Once signed in, go back to your register or the Vendor/Expenses menu to edit a transaction. You can also refer to this article for the step-by-step guide: Enter and manage expenses in QuickBooks Online.
If you're able to do so, return to your default browser and clear its cache. This will refresh the system and remove older data that causes viewing and performances issue. However, if this matter continues, I'd recommend using other supported browsers.
In keeping with this, I'm adding this article to guide you further in managing your expenses, paying bills, writing checks, and managing suppliers in QBO: Expenses and vendors in QuickBooks Online. It also includes topics about managing inventory and purchase orders, to name a few.
Please keep me posted on how it goes in the comments below. Let me know if you need further assistance in editing your vendor/expense transactions in QBO. I'll gladly help. Take care always, @tbradley.
