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Level 1

Is anyone going to fix the QA issue of the the invoice amount is not saving, this has been happening for over 6 months?

 
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Moderator

Is anyone going to fix the QA issue of the the invoice amount is not saving, this has been happening for over 6 months?

Welcome to the Community, @sarabartels3.

 

There are times when stored cache causes odd behavior on your browser that'll also affect the QuickBooks' interface. Let's attempt using a private browser to check if this is the case.

 

Depending on your browser, here's how:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Internet Explorer: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Log in to your QBSE account and check if you're able to save an invoice smoothly. If it works, you can go back to your regular browser and clear the cache

 

You can use another browser to double-check. If the issue persists, please contact our QBSE Support so they can verify this further using their tools.

 

However, if you're referring to something else, do let me know. Any additional details or a screenshot of the problem are greatly appreciated.

 

I'll be around to help if you need anything else. Take care and have a good one.

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