Is anyone still having an issue with Online Bill Pay not working? and any idea when it will be fixed?

Let me help you sort this out, @kv4.

Just to clarify, what is the exact error did you received? It would be best to provide them here so that I can check if this is something that our product engineers are now working on. 
 

In the meantime, you can try accessing your account via a private browser. It will allow QuickBooks to load as a fresh page to remove any errors or glitches that may be happening in your account. You can use any of these keyboard shortcuts:

• For Google Chrome browser: Ctrl + Shift + N
• For Mozilla Firefox browser: Ctrl + Shift + P
• For Safari browser: Command + Option + P

Once logged in, you can try paying your bill online. If it's successful, you'd want to clear the cache of your regular browser to delete those temporarily stored files and browsing history. The browser may have too much historical data from previously visited websites that cause this kind of behavior. Also, you can try using other supported, up-to-date browsers to roll out the possibility of a browser-related issue.

Lastly, I've added these articles to learn more about managing your business information and using QuickBooks Online bill pay:

• Change Company Name, Address, Email Address, EIN, and Privacy Settings
• What is Online Bill Pay?
• Online Bill Pay updates

Get back to me if you have other questions about using QuickBooks in paying your bills. I'm always here to help.

@kv4 

If the problem still persists, consider having a MP account to manage your bills.

https:// melio.grsm.io/quickbooks

I am already using a private or "incognito" browser window.  I was originally able to pay bills using the QBO online bill pay however a month or so ago it stopped working.  I do not get any error message.  I like on the schedule payment button and it just thinks and thinks endlessly.  

Thanks for getting back to us, @kv4.

I've checked our records and there's an open investigation related to this. Our engineers are all hands on deck to resolve the issue the soonest.

To add your company to the notification list, I'd suggest contacting our Customer Care Team. After that, you'll receive email updates about the investigation's status and its fix. Let me guide you how. 

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Select either Get a callback or Start messaging.
6. Type in your contact info.
7. Choose either Confirm my call or Send a message.

Since we have a new Support System, you'll have to follow through the steps in this link to speak with our phone support agents. We are open Monday-Friday 6:00 AM - 4:00 PM and Saturday 6:00 AM - 1:00 PM Pacific Time. 

I appreciate your patience while we're working on this. If you have any other issues or concerns, please let me know by dropping a comment below. I'm always here to help. You have a nice day.