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Level 2

Is it possible to receive non-cash/no-asset payments?

I'm using QB desktop 2020 for a small business (retail plant nursery). I don't enter individual invoices for every customer, but rather, one for each day's summed till.


We offer charge-on-account (billing) and gift certificates.  I can deposit directly to the asset account, but don't see a way to go straight to the liability (Gift Cert) account.


Is it possible to receive payments via that account through the receive payments window?  It seems really cludgy to receive those payment methods into undeposited funds and then do a journal entry to move them. I'd rather them just go to the correct account in the first place, but I don't see a way to deposit directly to a non-bank account, non-asset account.


Again, I use 2020 Mac Desktop. I'd been using another system prior to this year, and going straight to the gift certificate liability account was easy.


Any help you can give would be great.  




1 Comment 1
Ashley H
QuickBooks Team

Is it possible to receive non-cash/no-asset payments?

Thanks for reaching out to the Community, @phillipsgarden.


At this time, there's not a way to use a Liability account in the Receive Payments or Customer Payment window in QuickBooks Desktop. I'm going to submit feedback for you to our Product Development Team about bringing in a feature to allow other accounts to be used besides a bank account or asset accounts. You can visit our Blog to see what's new to our Products, as well as seeing what's coming in the future.


If you have any additional questions or concerns, please don't hesitate and reach back out to me! I'm always here to help you out in any way that I can. Have a great day.

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